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FAQ

FAQ

Your shop is empty... I want yarn!
Hey there! Due to the busy season of our Black Friday sale and lots of holiday gift orders (big hugs to you guys) we have closed the shop to catch up.
Soon we will be listing our first shop update of 2019 - make sure you follow us on Instagram @handmadehomefibers to stay updated!
What kinds of yarn do you stock?

Currently we stock only protein fibers sourced within the USA.
A variety of weights and fiber content are offered among different colorways. Be sure to closely evaluate the product description to decide which yarns are best for you.

Will my yarn look exactly like the photos?

Sometimes. The best thing about hand dyed yarn is that every skein is unique! The exact same dye applications are used for all of our skeins within a specific colorway and we do our best to keep color consistent. However, there are many factors that can affect the final skein and you may see slight variation on your skein.

I want a colorway on a different base yarn. Can you do that?

YES! All of the yarns listed under "Yarn" are our colorway library. Browse colors there and once you choose your favorites, select the base yarn you'd like it dyed on from the dropdown menu and the quantity of skeins you'd like. We'll dye it up for you in no more than 2 weeks.

The colorway I wanted sold out. What now?

We now operate on a shop update system. That means that all of our yarn is ready to ship (apart from our kits and yarn clubs). If you love a colorway that sold out, hang tight for another shop update - we might bring it back! However, our yarn sells out fairly fast so grab what you love while you see it!

What are Oopsies?

So glad you asked! Sometimes when we are experimenting with a new colorway (or dyeing up an old one) somebody slips and spills the olive green in a tub of Blackberry Jam or some other inexplicable accident befalls our yarn. And because this yarn is still completely useable and we hate to see good yarn go to waste, we list them in our shop as "Oopsies" at a lower cost than our regular yarns.

Can I still knit and crochet with Oopsies?

Certainly! The only mishap with oopsies are the colors. Usually they're still beautiful, just not the colorway we were aiming for. You score perfectly good yarn at a cheaper price and we save the landfill. Yay!

I don't live in the USA. Can I still buy your yarn?

Yes! We ship worldwide to over 240 countries, there are just additional shipping fees to get your yarn safely to you. Be aware you may incur additional customs fees depending on your own country's customs policies.

I bought some yarn, how long before it ships?

Shop Update yarns (those listed under the Shop Update tab) are always listed as ready to ship. We work hard to stick to a 3 day processing time to get your order packaged up with care and sent off to you. Depending on the shipping method you choose, the yarn will then arrive to you 1-4 business days thereafter.

Kits are our only dyed to order option. These yarns have a 1-2 week processing timeDepending on the shipping method you choose, the yarn will then arrive to you 1-4 business days thereafter.
Yarn Clubs are dyed throughout the month and will all ship out together in one big batch between the 25th and 30th of the month they are ordered - so no one gets the surprise before anyone else! Yarn clubs always open for sale during the first week of the month and close when they sell out. You'll get a shipping notification when your order is sent out and  the yarn will then arrive to you 1-4 business days thereafter.

How do I prepare your yarn to knit or crochet with?

Our yarns are wound into hanks so you'll need to wind them into balls or cakes to work with. I've linked a couple of easy youtube videos below to help you!



Returns & Exchanges

Handmade Home Fibers does not accept returns or exchanges.

Feel free to contact us anytime - handmadehomefibers@sewrella.com


Thank you!